Thank you for shopping at Dirndltreff!
We’re committed to delivering your order safely and efficiently. Please review the details of our shipping policy below.
If you have any questions, feel free to contact us at [email protected].
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification with tracking details once your order has been shipped.
Please note that processing may take slightly longer during peak seasons or special promotions.
2. Shipping Destinations and Delivery Times
We offer shipping to Germany, across the EU, and internationally. Estimated delivery times are as follows:
- Germany: 2–5 business days
- EU Countries: 3–7 business days
- International Shipping: 7–21 business days
Please note that delivery times may vary due to customs procedures, weather, or other unforeseen circumstances.
3. Shipping Costs
- Germany: Free shipping for orders over €50. A flat rate of €4.99 applies to orders under €50.
- EU countries: Flat rate of €9.99 per order.
- International orders: Shipping costs are calculated at checkout based on destination and weight.
4. Order Tracking
You will receive an email with a tracking number once your order has been dispatched. Please allow up to 24 hours for tracking information to become available.
5. Customs, Duties & Taxes
For international orders, import duties and taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the order total.
6. Delays and Lost Shipments
While we strive to deliver your order promptly, delays may occasionally occur. If your shipment is significantly delayed or appears lost, please contact us at [email protected], and we’ll do our best to assist you.
7. Contact Us
If you have any questions about your order, shipping options, or delivery times, don’t hesitate to contact us at:
Dirndltreff
Email: [email protected]
Website: www.dirndltreff.com